This policy applies to every club website hosted by MotoClub Sites and to everyone who uses one — administrators, officers, members, and visitors. It exists for a practical reason: one club’s misuse of this platform can restrict or shut off email, text messaging, and site access for every club on the platform, so the rules protect all clubs, not just one.
Content rules
You may not post, upload, send, or link to content that:
- Is hate speech — content that attacks or demeans people based on race, ethnicity, national origin, religion, sex, sexual orientation, disability, or similar characteristics;
- Harasses, threatens, or stalks any person, or encourages violence against people or property;
- Violates local, state, or federal law, or any other law that applies where the club or its members are located, or promotes illegal activity;
- Is defamatory, or invades someone’s privacy (for example, posting another person’s personal information without their consent);
- You do not have the right to use — including copyrighted photos, documents, logos, and trademarks used without permission (see our DMCA Policy for how takedown requests work);
- Contains malware, or is part of a phishing or fraud scheme.
Messaging rules (email and text)
- Send email and texts only to people who have consented to receive them. Text messages may go only to members who have opted in through their member profile.
- Never circumvent an opt-out. Someone who replied STOP, turned off messages in their profile, or asked not to be contacted must not be added back or messaged through another list, number, or account.
- No spam: no bulk messages unrelated to your club’s activities, no advertising third-party products to your list unless the club’s officers have approved it, and absolutely no selling, renting, or sharing member contact information or messaging lists.
- Keep messages truthful about who is sending them and why.
Platform rules
- Do not attempt to access another club’s site, data, or accounts, or any part of the platform your club has not been given access to.
- Do not probe, scan, overload, or try to disrupt the platform or other clubs’ sites, and do not try to bypass security or access controls.
- Do not use the service to run a business or host activities unrelated to your club without our written agreement.
Enforcement
We enforce this policy in steps, matched to how serious the problem is:
- Warning. We tell the club’s administrators what the problem is and ask them to fix it.
- Feature pause. We can pause the specific feature being misused — for example, pausing a club’s text messaging or email sending — while the problem is addressed. Text-messaging abuse can be paused immediately, because carriers and providers can shut down a number or our whole messaging program over a single club’s behavior.
- Suspension. We can suspend the club’s site. Suspension authority follows the governance model in our Terms of Service: the platform administrator can always act, and a parent organization that pays for a chapter’s site may also suspend that chapter’s site, but cannot lift a platform suspension issued by the company.
- Appeals. A club whose site is suspended for violating our agreements or rules may appeal through the customer portal. Only the club’s primary contact or a site admin may file the appeal. The site stays suspended while an appeal is open. Appeals must be filed within 14 days of the suspension; if no appeal is filed in that time, or the appeal is denied, the suspension becomes a termination. Some violations are severe enough to result in immediate suspension or termination. We will answer every appeal within 3 business days, and the final decision rests solely with MotoClub Sites.
We may skip steps when a violation is severe, unlawful, or puts other clubs, members, or the platform at immediate risk.
Reporting a problem
If you believe a club site on our platform violates this policy, contact us at support@motoclubsites.com. For copyright complaints, use the process in our DMCA Policy instead.
Contact: MotoClub Sites LLC, 132 S 8th St #1010, Allentown, PA 18101 — support@motoclubsites.com
Last updated: November 8, 2026